REFUND & RETURNS POLICY
Returns
If you are unsatisfied with your product for any reason, you will have 30 days from the date of delivery to return the product and request a refund. You may return any Product (as defined below) purchased on Good News Meditations Kids in accordance with the terms below:
Additional terms and conditions:
Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable.
You are responsible for and must prepay all shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to gnmkids.com
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable):
Book with obvious signs of use
Any books that are returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-8 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@gnmkids.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@gnmkids.com and we will provide you with further instructions on where to return the item for an exchange. Please note that we cannot accept exchanges beyond 30 days from the date of delivery.
Still have questions about your return? Contact customer service at support@gnmkids.com or call us at +1 888 332 9051
CONTACT INFORMATION
Questions about the Refund Policy should be sent to us at support@gnmkids.com, or by mail using the details provided below:
Good News Meditations Kids
175 Southwest 7th Street, 1517-026, Miami Florida 33130, United States
You can also call us at +1 888 332 9051